This policy explains, in plain language, what data CreatorKavach collects, why, and the choices you have. We are currently in pre-launch: today the website only collects waitlist sign-ups. The app sections below describe how we will handle data once the service launches.
1. Data we collect
- Waitlist: your name, Instagram handle, email, follower range and the plan you're interested in.
- Instagram data (after launch, only if you connect): we use Meta's official Instagram API. You sign in through Meta's own login screen and approve the exact permissions. We only access data about your own Instagram Professional (Creator or Business) account, such as your profile info, media, comments on your posts, messages you choose to share and account insights. We never ask for or store your Instagram password, and we cannot access other people's private accounts.
- Things you paste or upload: links, DMs, emails or screenshots you send us to check for scams or to prepare complaints.
- Billing: payments are processed by Razorpay. We receive the payment status and a reference ID. We never see or store your full card number or UPI PIN.
- Technical data: basic server logs (IP address, browser type, time of request) used for security and to prevent abuse.
2. Why we use it
- To run the service features you turn on (alerts, comment protection, checkups, complaint drafts).
- To contact you about launch, your account and your subscription.
- To keep the service secure and prevent spam or abuse.
- To meet legal obligations.
We use your data only for these purposes. We do not sell your personal data, and we do not use it for advertising profiles.
3. Consent
We process your data based on your consent, which you give when you join the waitlist or connect your account. You can withdraw consent at any time by disconnecting CreatorKavach in your Instagram settings (Settings → Website permissions / Apps and websites) or by emailing us. Withdrawing consent doesn't affect processing we have already done.
4. Storage and security
Data is stored on secured servers and encrypted in transit (HTTPS). Access tokens and sensitive data are encrypted at rest. We plan to keep app data in an India region. Only the operator has access. No system is perfectly secure, but we take reasonable safeguards and will notify you and the Data Protection Board of India of a personal data breach as the law requires.
5. Who we share it with
Only service providers that help us run the service: our web host (Hostinger), our payment processor (Razorpay), our email provider and Meta (when you use Instagram features). They may only process data on our instructions. We may disclose data if Indian law requires it.
6. How long we keep it
- Waitlist data: until launch plus 12 months, or until you ask us to delete it.
- Account and Instagram data: while your account is active. When you disconnect or delete your account, we delete it within 30 days.
- Billing records: as long as Indian tax law requires (usually 8 years).
- Security logs: up to 90 days.
7. Your rights under the DPDP Act, 2023
Under India's Digital Personal Data Protection Act, 2023, you can:
- get a summary of the personal data we hold about you and how we use it;
- ask us to correct, complete or update it;
- ask us to erase it;
- withdraw consent;
- nominate another person to exercise your rights if you die or become incapacitated;
- raise a grievance with us, and then with the Data Protection Board of India if you're not satisfied.
Email info.rozcash@gmail.com to use any of these rights. See Data deletion for deletion steps. We process requests within 30 days.
8. Cookies and local storage
We don't use advertising or tracking cookies. The website saves your waitlist entry in your browser's local storage so it stays on your device, and our server keeps a copy so we can contact you. Fonts are loaded from Google Fonts, which may log your IP address.
9. Children
CreatorKavach is for people aged 18 and over. We don't knowingly collect data from children. If you think a child has given us data, email us and we'll delete it.
10. Changes
If we change this policy, we'll update the date above and, for important changes, email you.
11. Grievance Officer
13 Paloura Top, Near BSF Campus, Jammu 181124, J&K, India
Email: info.rozcash@gmail.com
We acknowledge complaints within 24 hours and aim to resolve them within 15 days.